At HORRA, we are committed to safeguarding your privacy and protecting your personal information. This privacy policy explains how we collect, use, and secure your data when you interact with our website or purchase our honey products. By using our website and providing us with your information, you consent to the practices described in this policy.

1. Information We Collect

We may collect various types of information from you, including but not limited to:

• Contact information (name, email address, phone number, shipping address).
• Payment details (credit/debit card information, billing address).
• Purchase history and preferences.
• Technical information such as IP address, browser type, and device used.
• Communication and correspondence with us.

2. How We Use Your Information

We use your information for the following purposes:

• Process and fulfill your orders.
• Communicate with you about your orders and provide customer support.
• Send you promotional emails and updates (you can opt out at any time).
• Improve our website, products, and services.
• Prevent fraud and ensure the security of transactions.
• Comply with legal obligations.

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These partners are obligated to protect your information and use it solely for the purposes specified by us.

4. Your Rights

You have the right to:

• Access and receive a copy of your personal information we hold.
• Rectify inaccurate or incomplete data.
• Withdraw consent for marketing communications.
• Delete your personal information (subject to legal requirements).
• Object to processing based on legitimate interests.

5. Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather information about how you use our website. You can adjust your browser settings to refuse cookies, but this may impact certain features of our site.

7. Changes to Privacy Policy

We may update our privacy policy to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review the policy periodically.